Shipping Policy

Fast, reliable, and transparent shipping for all your herbal product needs. We ensure your orders reach you safely and on time.

Shipping Areas

  • We ship across all states in India
  • Free shipping on orders above ₹999
  • International shipping available (charges apply)

Delivery Time

  • Metro cities: 3-5 business days
  • Tier 2 cities: 5-7 business days
  • Remote areas: 7-10 business days
  • Express delivery available (24-48 hours)

Shipping Charges

  • Orders below ₹999: ₹49 shipping fee
  • Orders above ₹999: Free shipping
  • International orders: Calculated at checkout
  • Express delivery: Additional ₹99

Order Tracking

  • Real-time tracking via SMS & Email
  • 24/7 order tracking portal
  • Delivery updates via WhatsApp
  • Customer support for tracking issues

Our Shipping Process

1

Order Processing

Orders are processed within 24 hours of confirmation

2

Shipping

Products are shipped via trusted courier partners

3

In Transit

Real-time tracking available via email/SMS

4

Delivery

Safe delivery with contactless options available

Detailed Shipping Information

1. Order Processing Time

All orders are processed within 24-48 hours after receiving order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Partners

We partner with reputed courier services including Delhivery, DTDC, Blue Dart, and India Post to ensure reliable delivery across India. For international shipments, we use DHL and FedEx.

3. International Shipping

We ship to select countries internationally. Shipping charges vary based on destination and are calculated at checkout. Delivery time for international orders is 7-15 business days.

4. Delivery Issues

In case of delivery issues, damaged products, or wrong items delivered, please contact our customer support within 48 hours of delivery. We will arrange for replacement or refund as per our return policy.

5. Shipping Restrictions

Certain herbal products may have shipping restrictions to specific regions due to local regulations. We will notify you if any restrictions apply to your order.

Need Help with Shipping?

For any shipping-related queries, delivery status updates, or special shipping requests, please contact our customer support team.

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